I2I is a local incident tracking application designed for small to mid-size healthcare practices. The Incident 2 Insight app provides a structured, repeatable method for capturing service delivery incidents, investigating root causes, implementing corrective actions, and tracking organizational learning over time.
The system runs entirely on your local machine. No cloud account required. No data leaves your device. Your practice name, branding, and all incident data stay under your control.
Guided wizard walks staff through identification, narrative, root cause analysis, corrective actions, service recovery, team debrief, and closure.
Users are prompted at each phase. Investigators move from surface cause to root condition — intuitive steps require no training.
Status cards, search, filters, and a sortable incident table. See Open, In Progress, Closed, and Escalated incidents at a glance.
Printable 5 Whys worksheet, Fishbone (Ishikawa) diagram, and step-by-step investigation checklist — work on paper, record findings in the app.
Each action requires a named owner, due date, and verification method. No vague commitments — concrete, accountable follow-through.
Upload scanned documents, photos, investigation worksheets, and supporting evidence directly to each incident.
Enter your practice name on first launch. It appears on every page, printout, and report. Fully yours.
No cloud. No accounts. No telemetry. All data stored in a local SQLite database on your machine. Back up by copying one folder.
I2I's investigation framework draws on established quality improvement and patient safety methodologies:
An 8-page printable worksheet with guided coaching prompts for each phase of investigation. Includes interview grids, evidence tracking, a causal chain verification tool, and the completion test. Print it, take it into interviews, then enter findings into the app.
Map root causes across six categories: People, Process, Equipment, Materials, Communication, and Environment.
A 6-phase step-by-step guide covering Immediate Response, Documentation, Interviews, Root Cause Analysis, Corrective Actions, and Review & Closure. Includes interview questions, notification tracking, and signature blocks.
Get I2I free from the Microsoft Store and start tracking quality improvement today.
I2I is a quality improvement and incident tracking tool. It is not a medical device and does not provide clinical decision support, diagnosis, or treatment recommendations. The user is responsible for securing their device and data in accordance with their organization's policies, including HIPAA where applicable.